The purpose of this reference sheet is to provide a list of questions you should ask a broadband internet provider such as a DSL company, cable modem company, or other broadband providers for use with a digital video recorder.

Some of these questions may appear to be a bit technical but is necessary to ensuring that a correct Internet provider is used. Please contact ESLI if you have any questions. Also, be sure to tell your provider that you are installing a digital video recorder with Internet connection for additional help.

1. Ask for Static IP. A Static IP is needed and not a Dynamic IP. As static IP address has a constant address (i.e. 192.168.4.00) and never changes. A Dynamic IP address will rotate a IP address. In order to view your DVR remotely you need a constant IP address to logon.

2. In the case of using cable, ask the provider if it is OK to run services. Many times if using a cable modem provider the Authorized Usage Policy will prohibit the use of services or remote access to a machine
 
3. Ask if the connection will be using NAT or will a computer be assigned a
Public IP?
 
4.  If a router is used what is the router name , address and model? Will the provider manage the router? If ports need to be forwarder who will
do this?